Comment by daft_pink
19 hours ago
McDonald’s is seriously the strangest company when it comes to the way they push your app at you. They literally ask you if they’ve installed their app as the first question when you show up at a drive-thru. I don’t trust them at all and there is no way I’m installing their stupid app.
Employees don't want to ask either, but corporate made it an item in mystery shop inspections.
They're trying to train you to use the app. You're expected to respond with your order code.
If enough customers order with the app, the drive through line moves quicker. Probably still not as fast as when they used to premake food.
Hand them a dumb phone from 1996. Doesn't need to have a subscription, just let them figure it out.