Comment by miltonlost

15 hours ago

A constantly changing "API" coupled with a inherently unreliable output is not conducive to stable business.

It's interesting that despite all these real issues you're pointing out a lot of people nevertheless are drawn to interact with this technology.

It looks as if it touches some deep psychological lever: have an assistant that can help to carry out tasks that you don't have to bother learning the boring details of a craft.

Unfortunately lead cannot yet be turned into gold

  • > a lot of people nevertheless are drawn to interact with this technology.

    To look at this statement cynically, a lot of people are drawn to anything with billions of dollars behind it… like literally anything.

    Not to mention the amount companies spend on marketing AI products.

    > It looks as if it touches some deep psychological lever: have an assistant that can help to carry out tasks

    That deep lever is “make value more cheaply and with less effort”

    From what I’ve seen, most of the professional interest in AI is based on cost cutting.

    There are a few (what I would call degenerate) groups who believe there is some consciousness behind these AI, but theyre very small group.

    • When I was a kid I messed with computers because they were new, fun, and interesting. At the time I never realized they'd be my source of a living in the future.

      Current AI has brought back a lot of that wonder and interest for me, and I'm sure the same is true for a lot of other computer nerds.

Unless your business is customer service reps, with no ability to do anything but read scripts, who have no real knowledge of how things actually work.

Then current AI is basically the same, for cheap.

  • Many service reps do have some expertise in the systems they support.

    Once you get past the tier 1 incoming calls, support is pretty specialized.

    • Many service reps do have some expertise in the systems they support.

      I said "Unless your business is customer service reps, with...". It's a conditional. It doesn't mean all service reps are clueless, or scripted.

      But I bet you've encountered the ones that are!