Comment by bdavbdav

5 months ago

Got a source on retailers actively doing this?

Word of mouth: retailers in China have been using face recognition technologies to identify key customers so that they can be greater by name when delivered their favorite drink upon entering the premises.

  • The trouble with "word of mouth" is that you can't tell whether something is actually real, or vaporware that some account executive dreamed up to close a deal.

    • I agree, which is why I qualified it. I was working at a retailer, building it's cloud systems at the time. It was told to me by a colleague who claimed to be told that by a peer from China at a conference.