Comment by singleshot_
3 days ago
Does the fact that an airline booking system must be perfect explain why so many flights are overbooked or cancelled?
3 days ago
Does the fact that an airline booking system must be perfect explain why so many flights are overbooked or cancelled?
No, overbooking is a business decision justified by the fact that, statistically, not all passengers will actually show up for their flight, and lower load factors cost money.
What is the "no show" rate?
A 2019 study of 5 European airports in 2019 had no-show rates of 14.4%: https://www.ozion-airport.com/product/comparative-analysis-n...
However, my understanding is that airlines have much more sophisticated per-flight and per-passenger models that calculate the predicted no-show factor based on the historical rates for that particular route (e.g. you're more likely to get more no-shows in business class flying from NYC to SF compared to holiday travelers with a reservation on the Florida Keys)
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I think you'll have to pay a team millions to figure that out, it is unlikely to be a static rate but rather decided based on multiple traits like time of year, time of flight, distance of flight, cost of ticket, etc.
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