Comment by jghn
2 days ago
You know that annoying thing where someone joins a new team, looks around, declares all their friction points to be easily solvable, dives in & starts making changes, and turns out to make a big giant mess?
And the reason is they don't understand the specific domain & context well enough to know what the actual hard problems are. Instead they're just pattern matching to things they do know and extrapolating. And it usually doesn't go well.
Dealing with a system that's replicating 50 years of regulatory rules is going to be that times infinity.
I don't think that's annoying. If they make a mess, then by the time they're done cleaning it up, they'll be an expert, and you won't even have to train them. That is exactly what you need when the system is broken. The existing people should be encouraging, let them try, and lend their wisdom when they can. Disruption has always helped the tech economy thrive and government should welcome the opportunity to learn this aspect of our culture.