Comment by tobr
2 days ago
Great points! To be clear, I was not trying to say that automated and strictly enforced bureaucracy is a good thing. The bureaucracy of the form is very efficiently implemented. That's mostly not a good thing (or at least it often has costly consequences), but it is an example of software creating more efficient bureaucracy - efficient as bureaucracy, but often not efficient in fulfilling its supposed goals.
Aha, ok. I'm not 100% sure I understand but I imagine you mean that bureaucracy, viewed negatively as simply the execution of some process, is expedited by form validation. I have to agree then indeed that this is true. I thought of bureaucracy more as the whole of the functioning, so efficiency would include successful resolution, not just successful process.