Comment by rurp

I worked at a company with very similar performance metrics and it was as counter-productive as you would expect. The surprising thing is that the management wasn't that bad overall but they worshiped at the altar of data and metrics for everything. That works great for some things, but not everything.

The Jira-focused performance metrics led to a lot of short term work and fixes since everyone was heavily incentivized to get the immediate task done as quickly as possible without much long term thinking. This created an increasingly large amount of tech debt and caused some real messes. But hey, we could loudly proclaim our love of iterative innovation and data driven decision making processes!

I suppose one benefit was that it became pretty easy to get a stellar performance review since it was completely based on a few metrics that could be managed.