Comment by wodenokoto
10 months ago
Seriously, booking hotels and flights is so much better on the web. You get multiple windows for easy flight and price comparisons, within and between providers.
I don’t understand people who use apps for this. It is such a pain.
You are comparing desktops to phones.
I do most things on my desktop for the reasons you say but on a phone multiple tabs etc is a pain.
No, I’m saying that the booking.com app, or the Skyscanner app or any of their competitors don’t support multiple tabs.
Their websites do (although even on new phones you are at a greater risc of a tab being purged and needing a reload, but still you can multi tab on the mobile website)
Ah the difference here is that I can't use multiple tabs on my phone as they are too small. So tabs are only relevant to me on desktops and even then I will often use new windows.
I almost always book via apps. I can compare flights by looking at Kayak (app), then actually book it in the carrier app. I think the workflow just has to adapt to the tools you’re using, and trying to follow the same methods you’d use on desktop just don’t work. I don’t think either particular method is objectively worse than the other for every use case.