Comment by ryandrake
10 months ago
The customer support reps might just be poorly trained (yet confident), and not lying. Calling it "lying" requires there to be an intent to deceive.
10 months ago
The customer support reps might just be poorly trained (yet confident), and not lying. Calling it "lying" requires there to be an intent to deceive.
I mean, "sales Rep informing you that you must choose the expensive recurring payment" sounds like a perfectly honest situation. That kind of person would never have a very direct financial incentive to lie, surely.