Comment by ryandrake
4 months ago
The customer support reps might just be poorly trained (yet confident), and not lying. Calling it "lying" requires there to be an intent to deceive.
4 months ago
The customer support reps might just be poorly trained (yet confident), and not lying. Calling it "lying" requires there to be an intent to deceive.
I mean, "sales Rep informing you that you must choose the expensive recurring payment" sounds like a perfectly honest situation. That kind of person would never have a very direct financial incentive to lie, surely.