Comment by BrenBarn
3 days ago
I mean, it's not just search that assumes we don't know what we want. A huge amount of technology these days has shifted to telling us what to want rather than letting us obtain what we have independently decided we want.
I actually completely agree with this. Search is a good example, but in general it seems that general consensus has become that consumers don't know what they want, which is pretty frustrating, and probably a product of the success of the TikTok algorithm and similar software.
I'm hoping that as LLMs become more mainstream more functionality is built into tech that doesn't treat consumers as idiots. This is one stab at it, but there's so many other opportunities imo.
How do you think that LLMs will help that?
Because LLMs understand language, we can start building algorithms that respond to what users say they want. Instead of reverse-engineering user intent from behavior, you can just tell a system “more of X, less of Y” and it listens. Way more flexible than hard-coded workflows.
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