Comment by caseyohara

We’re saying the same thing.

I honestly don’t know much about B&H as a business but I’m a frequent customer. I have bought several expensive camera bodies and lenses from them, countless camera accessories, and it’s often the first place I look for all electronics. NAS, hard drives, cables, that sort of thing. I like buying from B&H because I trust them, they have fast shipping, and I’ve never had a bad experience.

It’s a high quality store. I value high quality and I like that they value high quality over maximizing profit. That makes me a loyal customer, and unless something changes about the quality of B&H, I probably will be for a long time. I don’t care that their online store is occasionally closed; it’s never been an inconvenience to me. And if it ever is, the quality of the store more than makes up for the minor convenience of waiting a couple days to buy something. When it comes to my gear and equipment, I’m rarely in such a rush that I’m willing to compromise quality for speed. I imagine a lot of other B&H customers feel the same way.