Comment by pbnjeh

Close to 20 years later, people still complain about the ribbon. (1)

I think that says something about it.

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1. And not just "grumble, grumble... get off my lawn..." Many of its controls are at best obscure. It hides many of them away. It makes them awkward to reach.

Many new users seem as clueless, or even more so, than pre-existing customers who experienced the rug pull. At least pre-ribbon users knew there was certain functionality that they just wanted to find.

(And I still remember how MS concurrently f-cked with Excel shortcut keys. Or seemed to have, when I next picked Excel up after a couple year hiatus from being a power user.)