It probably varies based on item price and how obvious the issue is. I had two sub-$10 items arrive visibly broken recently and got refunds in under 5 minutes.
Hmm, with one exception, every time I've had an issue it was resolved with a full refund within 5 minutes. They do make you give them a picture of the issue.
Worse support. Amazon usually will try and make you whole-ish, aliexpress is like lmao
That is not my experience with AliExpress. I usually just got my money back when I complained.
They just make it very hard to complain. And it always is necessary to do a lot of back and forth
It probably varies based on item price and how obvious the issue is. I had two sub-$10 items arrive visibly broken recently and got refunds in under 5 minutes.
They're more likely to only give a few dollars back rather than a full refund
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Hmm, with one exception, every time I've had an issue it was resolved with a full refund within 5 minutes. They do make you give them a picture of the issue.