Comment by zamalek

5 days ago

I wonder if we can look forward to the end of the letter soup brands on Amazon, it's ridiculously difficult finding real brands in between them.

That would be one silver lining in all this mess, at least.

It's easy to find "real brands" if one looks outside of Amazon, Alibaba, etc.

Surprisingly, I find I am more pleased with purchases I make outside of Amazon despite all of Amazon's perks. "Platforms" like Amazon and fake "brands" aside, online retailers that only sell "real brands" are still around; they never disappeared despite Amazon's meteoric rise. Many sell through Amazon but also sell outside Amazon, too. Some do not sell through Amazon.

Being born before the internet existed, I started ordering products delivered by mail in the catalog era. I am biased toward locating "real brands" that have built reputations for high quality. I miss these brands. I loved the transition from catalogs to websites, but it seems like in the last 10-15 years fake "brands" that can offer no promises whatsoever have been killing off the motivation for having real ones that guarantee high quality.

  • When I went to Shenzhen I found some of these brands with stalls in their vast malls. They're real places. As you walk through you navigate around an obstacle course of dollies, hear endless packing tape and occasionally point out, "oh look, there's Owawuwo, I got a cheap projector from them".

    Americans can get a Shenzhen-only 5-day Visa on arrival (VOA) from Hong Kong through the Luohu entry at the LoWu station via the regular MTR. Don't take the HSR, they do not offer it there and you will be turned away. You Must go to the office at Louhu station, it is the only way. It's easy, just take the metro.

    Anyways, at LoWu it takes about 45 minutes after doing the paper work. It was very easy. Visa approval for Americans this exact way is estimated to be north of 98%. Exchange your HKD at the government run forex up stairs in the mall after entering China, it's a 1.5% commission, best I've ever seen. Then pay in cash - your Western credit cards Will Not Work. It is a fairly easy day trip - about 45min from Kowloon by rail. The 5-day Visa is a Single Entry.

    To go to the trading district take Luobao line (#1) to Huaqianglu (3 stops). It's a 10 minute train trip or a fairly uneventful hour walk if you're up to it. English at the trading district and the border mall is ok. Everywhere else, not so much.

    Recommended. The place is absolutely bonkers.

    They have this wildly intricate culture of price bargaining. If you're looking to actually buy stuff, you can get amazing deals. But I just went as a tourist.

    • I went a decade ago (on a standard tourist visa, was easy to get but I had to plan far ahead ). It was neat, but I wouldn’t say it’s a must visit, or a top 5 Chinese destination.

      The one cool thing was seeing new products at Shenzen, and then a couple months later starting to see those products in American retailers. Seeing the markup and the flow this way really opened my eyes to how the American consumer is exploited.

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  • > It's easy to find "real brands" if one looks outside of Amazon, Alibaba, etc.

    You have to be careful, though. There are a shocking number of legit-looking brands with their own sites that are just drop-shipping the same stuff, at an enormous markup. My wife found a piece of clothing she liked for $60; a quick image search found it (with the exact same images) for $8 on Shein. Nice hustle, if you can make it work.

  • I've found I buy fewer things in general, and also the things I do buy are of higher quality when I do it in person. Might even get some useful advice if it's something like a tool. Also it's just more fun, especially if it's a nice bike ride, walk, or trip on transit.

    > And go out to get an envelope because I'm going to have a hell of a good time in the process of buying one envelope.

    https://en.wikiquote.org/wiki/Kurt_Vonnegut

    • My girlfriend needed a humidifier last week. Walmart, Target, Home Depot, and Lowe's had mostly the same 2-3 brands of single-room humidifiers, most of which were no-name companies that apparently "specialize" in humidifiers (i.e. were spun up to be a shell for selling cheap humidifiers). We found one Honeywell branded one on sale and went with that since it's a legit brand; it was defective (lots of reviews online having the same issue), so we had to return it and make a decision between Walmart's Equate brand and one of the no-name ones from Target. She wasn't sure if she wanted a larger or smaller version of the no-name one, but we ended up not having an option because the Target shelf was empty of the smaller ones. Home Depot had the same model for $10 more, but we were at Target anyway because they at least had her second choice for color, while Home Depot only had her third.

      In-person shopping has become just as crappy as online shopping, with a lot of the same problems regarding quality and brand control. The only difference ends up being less options (which could make the experience less stressful, except the options are usually presented in some form anyway, they're just not available, which makes it frustrating). It's largely thanks to big-box stores, but it's not like someone can just up and start a small shop to sell a particular niche of product (let alone all products) with higher quality as easily as you could with a website.

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    • On the flip side, I cant find an ice scraper or a pair of snow / ski pants in December in Wisconsin in any store so the only avenue I have left is order on amazon since the other marketplaces are far more expensive. Depends on what you're buying I believe.

      As far as tools or other general hardware - the stores like mom and pop 100 year old hardware stores are amazing and have things you probably cant find online sitting on some shelf and the owner knows exactly what box its in. I love that experience.

  • This is why I have a bunch of stock in Shopify. It's slowly started rolling out discovery features in its Shop app that federates its stores. I try to limit my use on Amazon to things I know can't be faked and things that are so much cheaper that I can deal with it being fake. My purchasing trends have definitely moved toward the edges - aliexpress for chinese stuff (that would normally be on Amazon) and Shopify for "buy it for life" stuff.

    • Is there a Shopify store? Their website is catered to the business they do, which is to setup shop for businesses. How do you shop on Shopify?

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  • I hate the letter soup brands but also not willing to pay $200 for an LL Bean branded windbreaker or such.

    Maybe just spoiled from the early days of Walmart and now Amazon.

  • I'm going to genuinely miss the bicycle headlight I have bought under like 4 different brand names. I won't miss the 36 other grotesqueries sold as alternatives and produced by the same business and manufacturing environment, but I'm also not excited about having to choose between 6 $50 lights of similar quality that are locked to a GPS company's equipment. It would be great if in 10 years I could get a similar light for 25% more than the current price adjusted for future inflation. But there's no reason to believe that tariffs are going to make American products better, just that it makes the cheap products American. And there's nothing else about Trump's (or for that matter his Democratic counterparts'-) industrial policy to encourage that either.

15 different variants of the same product, all obviously cheaply made from the same factory, with varying degrees of quality control and reviews strewn about the various “brands” of the product so that it’s much harder to have a negative review everywhere.

Yeah, this sucks. Though the correct thing to do here is to enforce this hygiene on the platforms themselves. They have every resource and means to be able to prevent this kind of thing from happening. It’s just more profitable for them not to

  • There are flecks of gold in the midst of all that dirt.

    I needed to make a 3/4" hole in a 1/8" thick mild steel angle to repair a cart. Didn't have a drill bit that size and quickly realized that a hole saw would be a better choice. Off to Amazon. After some browsing, found the same 3/4" carbide-tipped holesaw from a million resellers. Found a package of two for $13. Following the logic of "even if they only last for one hole, it's still cheaper than buying a good drill bit that I'll never use again", I ordered it. Item arrived and it looked as cheaply made as the photo!

    But what do I have to lose? For $13, it's worth a shot.

    Chucked up the holesaw, dripped some cutting oil on the metal and went to work. Fricking thing went through the steel like it wasn't even there. I was fully expecting that the teeth would chip off and go flying about halfway through, or it wouldn't do crap and the metal would work-harden, making my job even harder or worst case, the entire flimsy-looking thing would shatter (I have excellent safety glasses BTW). No, about 1 minute later I had a nice clean 3/4" hole with perfect edges that didn't even need deburring.

    That led to the first Amazon review that I ever wrote: I was that shocked at how well it performed. Turned on my (Amazon-bought) stick welder and finished the repair.

    • I think the key is to have a sort of risk framework. Things that handle data, are a fire risk or are direct knockoffs avoid.

      Otherwise it’s often a good value, and sometimes the “brand” name is really the knockoff with a trademark on the box.

      The carburetor on my leaf blower failed and needed a rebuild. The “name brand” kits were $40-60 at Home Depot and Lowe’s. I got some random kit on Amazon that was the same main part, with a different (and better) kit of tubes, etc than the retail one.

      Same thing with clothes. I’ve had great luck with workout clothes, my girlfriend did well with dresses and other stuff. Just be smart about it — $10 jeans are gonna be garbage.

  • I ended up drastically cutting back on Amazon purchases when they started getting flooded with brands like that.

    Its absolutely on Amazon to maintain quality. There are certain brands and types of products I'll order there because they're just harder to find otherwise, but its mostly a last resort these days given that Amazon doesn't care to curate what is on their "shelves".

    • If the quality sucks (or at least doesn't match expectations), return it. Shipping is fast and returns are easy. The vendor takes the consequence of the return. Rarely do I buy product that has subpar quality that I need to return it. Just do your research.

      This is why I still buy from Amazon.

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    • I love it in terms of consumer experience. I like several products from AliExpress and the like, but sometimes find they're available for the same price or cheaper and faster with better customer service from Amazon. I don't care that they have generic brand names in either case

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  • Yeah, and it's not even necessarily a problem with the product itself. Sometimes I do want something cheap and disposable. The problem is that you have roughly zero information about the retailer, and manufacturer, and anyone in between. If one product listing gets bad reviews, someone can spin up 5 more listings with slightly different metadata. It's effectively a Sybil attack against the reputation system of the market.

  • It's all just the same crap you'd find sold by a "proper" retailer. Where do you think they get their stuff from?

    I'll gladly take the cheaper alternatives instead of being charged 2 or 3 times the amount I'd pay if I import it myself.

All of them made out of balsa wood yet have 10,000 5-star reviews. It’s a joke

  • > I was very pleased with my "[brand name, if applicable] toilet seat, (2-pack), premium pure white, toolless installation", that I purchased for my family. Would definitely recommend it to friends and family. It arrived promptly and was in perfect condition. You exceeded your current quota please check your plan and billing details.

    The above is similar to recent reviews I've seen.

    It's infuriating that there is a reliance on user reporting to find and report COMPLETELY OBVIOUS fake reviews on Amazon. A great example of why competition is necessary, and not just from one other entity equally interested in allowing the others existing to avoid being a "monopoly"

    • I got one of those "leave us a 5 star review for a coupon" and I had just enough of it. I left a 1 star review indicating that they offered a coupon for a good review.

      Amazon took my review down.

    • > It's infuriating that there is a reliance on user reporting to find and report COMPLETELY OBVIOUS fake reviews on Amazon.

      Have they removed reviews you report? I've only ever heard of them removing legitimate negative reviews.

My favorite is all these letter-soup Firewire-to-USB convertors which are just glue and random wires inside and are either completely inert or disastrously damaging to your peripherals:

https://www.amazon.com/s?k=firewire+to+usb+adapter

It's fascinating to me that every letter-soup brand is competing on a product that is literally fraud.

  • I literally got a Firewire to USB converter yesterday to try and pull video off a DV Camcorder. A video capture card in the same price range had worked great for letting me stream VHS tapes through OBS Studio.

    There are various YouTube videos showing a daisy chain of Thunderbolt 3 to Thunderbolt 1/2 adapters connected to various Firewire cables and adapters. I was hoping to avoid all of that but the camera doesn't show at all. Fortunately, nothing seems damaged on either side.

    I've only got 6 tapes so I'm sending them off to a service and sending the adapter back to Amazon.

    • It’s not even possible to convert between USB and FireWire without active electronics, as the signals are not compatible in the slightest.

You may get rid of that, but it's still Amazon. Just recently, they fuzzed all their search results further, so when you search for something, it will give you lots of stuff you didn't search for. Similar to how Facebook Marketplace does.

I think the only way to avoid disappointment is to avoid Amazon altogether. Their customer experience is extremely deceptive and engineered to make you spend the most money. From the featured searches all the way to how it charges you paid shipping instead of free at checkout.

We should all feel burned enough at this point and stop rewarding them. Bezos purchased the Washington Post for all this money, and he won't stop there.

What’s worse, many real brands you recognize sold off their brand name a while ago so you’re not even getting the product quality you might expect.

The article is about Temu. Amazon is not mentioned.

  • Maybe you should read the article before commenting? Section:"Why we care"

    • You are right, I did read the article but I missed the parenthetical (assuming the article was not updated, imagine). My point was that the commenter was complaining about Amazon "alphabet soup" names which is not relevant to this. There is a very specific reason those names are used. It's a very interesting story about follow on effects.

it's the whole point of the tariffs. China does an end run around all of our laws, consumer safety, human rights, workers conditions, intellectual property, all that, and in doing so they cut costs and beat domestic companies at the market. Tariffs are a tax we charge to represent those things they have immorally refused to do while participating in our market.

A country can't effectively have things like a minimum wage while allowing completely free trade with countries that use slave labor and don't share your values, because they can beat you on price by using human suffering as a competitive advantage, and put you entirely out of business.

  • What zamalek describes isn't just that China manufactures cheap products. The complain is more about retailers or marketplaces (particularly online ones) that encourage essentially anonymous, zero-cost seller accounts and product listings.

    Traditional retailers like Target or Costco also sell a lot of cheap Chinese stuff, but they don't have quite the same level of junk in their listings.

    • Right. There's always been a range of products from cheap to quality. But "cheap" used to mean something that wouldn't last as long or that had limited features, but that could still be worth the lower price. Now "cheap" can mean something that will break the first time you use it, at which point is any price low enough?

      I bought a garden hose sprayer at Dollar General for $1, and it leaked immediately. $1 is so little now that it was basically free, but even for free it wouldn't have been worth it, and I'm not going to make a trip to get a $1 refund. At some point, "cheap" is so bad that it has negative value, as it only adds clutter and waste.

  • Do you mean this is the point of a carefully planned, deliberated, executed, and announced tariff rollout, or do you mean that's the whole point of tariffs as they are currently being implemented in the United States?

    • The tariffs that were announced during the campaign - the same way Ross Perot did - and the reasoning was to bring us manufacturing back to the US and reduce the tax burden on US citizens? Such as writing off car payments if the car is American?

      People wigged out over non-reciprocal tariffs, where we tariff at 50% what they charge the US. People wigged out at 10℅ flat rate tariffs. "Heard island penguins get charged 10%!)

      I really have to wonder how important this Chinese junk is. They make so much junk for the US, that the EU, including Von der Lyon, had to make a plan to deal with Chinese companies wanting to, and I quote here, "dump" all their exports on to the EU market.

      The EU is very protectionist over their countries' economic outputs and manufacturing. But if the US does that...

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  • > A country can't effectively have things like a minimum wage while allowing completely free trade with countries that use slave labor and don't share your values, because they can beat you on price by using human suffering as a competitive advantage, and put you entirely out of business.

    Australia (I live there) has free trade, a high minimum wage (USD$16/hr) which is strictly enforced, no tariffs to speak of, and used to share the same values as the USA (in the last 100 days no so much). Australia has been that way for decades. In other words: your wrong, despite what "common sense" might tell you.

    There are far more glaring examples, like Singapore. Almost no natural resources to exploit, no tariffs to speak of, and a median yearly income of USD$66,000. The USA's median income is USD$40,000.

    Now look at countries with high tariffs, or even just "higher than the USA used to have" tariffs. All of them, and I do mean off of them, including China, have living standards well below those with very low tariffs. So you are not just wrong. Empirical evidence says you have it completely arse about.

  • after 50 years of de-industrialization in US, it's a sad fact that US can no longer produce most of those items, yes it's totally gone. It will take a few decades to rebuild, if possible at all. For now, whatever those junks are at Amazon, there are not many options to procure them elsewhere.

    • This weird demoralization has to stop. We went to the moon in less than 10 years from beginning the Apollo program. It’s less than 10 years to build a nuclear power plant on average. We deployed the COVID vaccine worldwide in less than one year. Manufacturing is not that hard. If we want to do it, we can do it and we can do it quickly.

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  • I can see how hitting the EU with tariffs is going to improve human rights ... oh wait.

    But on a more serious note, tariffs could have been used for what you are saying, and it would have been a beautiful thing, but I think we can agree that's not what's happening here, can't we?

    • Not sure why the sarcasm. Do we keep picking up the tab until they're trampling the entire Bill of Rights?

  • The whole point of the tariffs is to cause chaos and if you think they have an actual plan boy do I have a bridge to sell you