Comment by jackyinger
4 days ago
You’re focusing on your side of the communication, but to be really effective in any communication you need to focus on how it will be perceived by the recipients.
If they messed up, you want to help make them better so it doesn’t happen again right? So really you want a positive outcome for everyone. You don’t have to sugar coat it tho, just share it in a way that makes it a learning moment.
You're totally right, I can agree with what you said, but adding to it: I would want the other person to understand how bad the situation is, that's all. I used the analogy (hyperbole) of misconfiguring a nuclear bomb's timer in a sibling comment.