Comment by myk9001
2 months ago
> "Computers" used to be people! Literally, people.
Not always. Recruitment budgets have limits, so it's a fixed number of employees either providing services to a larger number of customers thanks to software, or serving fewer customers or do so less often without the software.
https://en.wikipedia.org/wiki/Computer_(occupation)
Thank you for the link, the reference you're making slipped past me. That said, I think my point still holds: software doesn't always have to displace workers, it can also help current employees scale their efforts when bringing on more people isn't possible.
While this definitely helps consumers. I don't see how it doesn't displace workers.
If the work those workers were doing before software was truly valuable. Companies would find other ways to scale, and simply pass the higher costs onwards to consumers.