Comment by johnyzee
2 months ago
I wanted to try this in the image playground, but I was told I have to add a payment method. When adding this, I was told I would also have to pay a minimum of $5. Did this. Then when trying to generate an image, I was told I would have to do "verification" of my organization (?). OK, I chose 'personal'. I was then told I have to complete the verification though some third party partner of OpenAI, which included giving permission to process my biometric information. Yeah, I don't want to try this that bad, but now I already paid you and have to struggle to figure out how to get my money back. Horrible UX.
Be aware that OpenAI API credits expire after a year. I've added $5 year ago expecting to use the API, but only consumed $.02 or something. The API started throwing out "Too many requests" HTTP error when I needed it again and ooops!.. there were nothing left. All credit has gone.
Wouldn't have expected that from a honest player.
Big thanks for the heads up, I had no idea about this.
It looks like I will not be able to get any prepaid money back [0] so I will be careful not to put any further money on it.
I guess I better start using some of the more expensive APIs to make it worth the $20 I prepaid.
[0] https://openai.com/policies/service-credit-terms/
4. "All sales of Services, including sales of prepaid Services, are final. Service Credits are not refundable and expire one year after the date of purchase or issuance if not used, unless otherwise specified at the time of purchase."
Chargeback. Yes, this may result in your being banned from purchasing any OpenAI services in the future; I would see this as an added benefit to prevent making the same mistake again.