Comment by elif
16 hours ago
So this is probably why the phishing calls have increased from ~1 per month to ~3 per week.. good to know... Wish coinbase would let me DO something about it... Maybe fresh accounts for everyone? Maybe KYC data not directly linked to accounts? There should be SOMETHING they can do because the sheer volume of people constantly harassing CB customers is nuts.
> So this is probably why the phishing calls have increased from ~1 per month to ~3 per week.
Yes and their timeline doesn't add up with what they disclosed. If you take the Coinbase narrative, they only believed this was a 'material' issue once contacted by the hackers for a $20m demand, they weren't able to put the pieces together themselves.
The phishing has been elevated for weeks, especially via text message, and their lack of internal controls for access and monitoring are clearly severely lacking.
When i get those calls, i usually tell them “why dont i just save everyones time and just give you my bank account number, password and social security number? That sound good?”
Forget relying on brokerages like COIN. If you care about the security of your digital assets, use a cold wallet or non-custodial account.
The comment you're replying to was complaining about scam calls, not about wallet security.
Using a hardware/"cold-ish" wallet does not protect you from scam calls: https://www.bleepingcomputer.com/news/security/physical-addr...