Comment by danparsonson

6 months ago

Because you said this:

> I've constantly wondered why this doesn't really exist.

and if you understand that real stores are more expensive to run than online stores, then the rest seems obvious?

Places like that did exist in the past - they were the places we had to go to buy things. Online prices are lower so people bought online instead and drove most of them out of business.

Perhaps I'm missing something?

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  • > You are missing that I've talked about how there's more business value than direct sales.

    Could you please provide enough detail here in your example, that we can discuss and quantify what that value is, so we can compare it with the cost of running the store?

    Let's say we have an "all the XR glasses" store that lets visitors try on different XR glasses and see what fits, and the visitors then later buy them from Amazon because the glasses are cheaper there.

    p.s.: on multiple posts, you've taken non-personal comments extremely personally (e.g. stuff like 'how dare you say something I already know [because I am smart], thus assuming I don't know it and am dumb'), and attacking others as well, almost as if the topic is you, and not your comment. Just to head that off at the pass: I'm interested in discussing what you said, not in discussing myself or you. You're a smart person. Let's focus on substance.

    • I believe I have provided an explanation that is easy to understand. Here is the original statement

        >>>>>> Malls offered a lot more business value than just facilitating direct purchases. They do a lot to build brands, loyalty, and advertise to customers.
      

      I am not sure what you are expecting or what you are taking contention with.

      If you wish for a thorough analysis then my answer is "This is Hacker News". Such an expectation is excessive and out of scope of the platform.

      I am happy to have my statements rebutted and critiqued but not by accusation of failing to account for widely understood and basic conditions. If you believe I am improperly evaluating the costs of these, then that is another matter and I am happy to have those discussions. Even if these are the conjecture of two rational and reasonably informed people without direct and detailed analysis. If you wish to seek out research and do detailed analysis I not only will not stop you, I'd encourage you. This would be a great way to counter my comment and have a high likelihood of changing my belief/understanding of the environment.

        > p.s.: on multiple posts,
      

      Yes, there is part of me in this. Part of me that wishes to uphold a degrading standard in conversation quality. Forgive me if I wish to push back when critiques are derailing a conversation or are not operating in good faith. I do in fact believe that we should not treat other uses as children and part of that is operating under the assumption that other users are reasonably informed (unless otherwise explicitly indicated).

      Frankly, because not operating under this belief generates fighting, degrades conversations, and derails conversations. As others might more succinctly say "this isn't Reddit." I am only trying to be explicit in stating why such retorts are low quality.

      It appears that frequently people do not realize the assumptions that their responses makes.

        > I already know [because I am smart]
      

      You misunderstand.

      The push-back is not "because I am smart" but rather "because I am not incredibly ignorant."

      I do not want to conflate the two. They are significantly different. The reason "I already know" is conditioned on my intelligence being above that of a child. This is what generates the insult and the more aggressive follow-up after they doubled down. It is not conditioned on being above average, nor being in the "smart" category.

      Let's look at the original response

        >>>>> Bricks and mortar stores cost money just to exist
      

      Do you understand how this makes the claim that I do not understand that physical stores have operating expenses? Do you understand why I believe why such an accusation necessitates the belief that I am incredibly naive? Would you not agree that such information is common knowledge?

      Mind you, my original comment also demonstrates awareness that these physical stores have operational costs. My critique makes no sense otherwise, as there would be no reason to even close these stores if they were free to operate. So this contributes to the reason danparsonson's response is inappropriate and insulting. It is in bad faith (the faith being I'm not malicious nor unreasonable).

      I think you should also look back to how I responded much differently to 20after4. I did equally push back at their first point which is equally egregious. But I move on and engage with the rest. Their comment has additional substance and isn't entirely contingent upon excessive naivety, whereas that is all there is to danparsonson's (their third line completely ignores my entire thesis of physical locations providing value other than direct sales and is itself making the same error I am criticizing: hyper-fixation on measuring operational value through direct sales). So they get different responses.

        > Let's focus on substance.
      

      This is my explicit intention. I hope that is now clear.

      3 replies →

  • First, a couple of things to clear up.

    If I came across as insulting you or anyone else, then I'm sorry - that was not my intention. I'm trying to express my confusion because I think we're talking across each other somehow, and I don't understand how.

    Secondly, and related to that - when I said 'Perhaps I'm missing something?', that was intended as a genuine invitation to you to fill me in on what obvious/non-obvious thing I'm missing. Maybe I am in fact being stupid! It happens regularly. I'm not trying to be snarky, I'm trying to open the door to further discourse.

    So with that out of the way - what am I missing? The problem seems straightforward to me, and I will try to lay out my thinking clearly here, not to imply that you don't understand any of this, but rather to make it easier for you to find and fill in the gap for me:

    - physical shop buys trinket for $10, costs are estimated at $5, physical shop sells trinket for $16, making $1 profit

    - online shop buys trinket for $10, costs are estimated at $3, online shop sells trinket for $14, making $1 profit

    Result: physical shop goes out of business because (insert large percentage here) of customers see trinket in physical shop, decide they want it, then find it cheaper online and order it there; physical shop doesn't sell enough things in aggregate to cover its large fixed costs, and can no longer sustain the business. Even small savings are very valuable to a lot of people, as demonstrated, for example, by all the websites specialising in price comparison, and the behaviour of people during the sales season.

    So from your replies you clearly think that's overly simplistic, but I don't understand why, and I'm asking for clarification in the spirit of discussion, if you're willing to entertain that.

    I think the key difference is in this: "...there's more business value than direct sales..." but if you mean that enough people place enough value in try-before-you-buy to make it worth running a physical shop, then I would say that the massive decline in high-street stores in the last 10-15 years says otherwise. Side note that another problem shops face is choosing what stock to hold; a physical store almost never beats online stores for variety of inventory, which was another nail in the coffin so to speak.

    So that's my hot take; by all means shoot me down - I don't mind if I've missed something obvious and if so I'd love to learn from the experience.

    And if you were having a bad day yesterday for other reasons, then I hope today is going better for you.