Comment by felixarba
7 days ago
> ChatGPT was outright lying to people. And making us look bad in the process, setting false expectations about our service.
I find it interesting that any user would attribute this issue to Soundslice. As a user, I would be annoyed that GPT is lying and wouldn't think twice about Soundslice looking bad in the process
While AI hallucination problems are widely known to the technical crowd, that's not really the case with the general population. Perhaps that applies to the majority of the user base even. I've certainly known folks who place inordinate amount of trust in AI output, and I could see them misplacing the blame when a "promised" feature doesn't work right.
The thing is that it doesn't matter. If they're not customers it doesn't matter at all what they think. People get false ideas all the time of what kind of services a business might or might not offer.
> If they're not customers it doesn't matter at all what they think
That kind of thinking is how you never get new customers and eventually fail as a business.
8 replies →
A frighteningly large fraction of non-technical population doesn't know that LLMs hallucinate all the time and takes everything they say totally uncritically. And AI companies do almost nothing to discourage that interpretation, either.
The user might go to Soundslice and run into a wall, wasting their time, and have a negative opinion of it.
OTOH it's free(?) advertising, as long as that first impression isn't too negative.