Comment by FirmwareBurner
1 day ago
Anyone who's ever worked in customer support will tell you that dealing with customer regularly sucks balls, even worse if they're foreign and don't know the local language, customs and etiquette so they annoy you and your local patrons while thinking they're entitled to because "we spend money here and support your economy", or even more worse if they're foreign and also intoxicated or acting up for the camera (social media streamers).
Hospitality is already a low margin business, so if you're a small business owner and need to deal with the customers yourself instead of via hired work, why would you want that extra hassle of dealing with annoying foreigners unless it's purely for milking them dry with huge markups for it to be worth it?
I am in Spain (where people, imho wrongfully, think tourism is ruining everything) and I dont see the issue; my wife and myself make enough in the summer to not have anything to do the rest of the year. I have IT businesses which I scale back to run the pub in summer for 3 month. I don't really care about whatever they do as long as it is not fighting: the more drunk and loud they are, especially guys with girls, the more they will just basically order anything of whatever price. And many of them. And yeah, some drinks and food locals would never ever buy so we mark them up 10x. Do not see an issue with that: it is not hidden and locals dont pay less for the same product: it is on the menu, everyone can see it, it's just not popular while for some groups of foreigners it's the first they ask. Welcome please!
My impression of these Japanese small businesses is that many are run purely as lifestyle businesses and making more money isn't the point. They're run for the owners to feel a sense of accomplishment and ownership and give something back to the community. There is no desire to close the business and go on vacation, especially if it means being very aggravated when they are opened.
This sounds like best description.
I think it is hard to explain to HN crowd whose most would like to run business to make most money possible in shortest time period and would not understand running business that just pays its bills and gets owner ramen profitable unless it is just a point on path to becoming unicorn.
Best laugh I've had all week, thanks!
Based on your other comment where you say "innit," I suspect you're not Spanish?
It sounds like you're a Brit who opened a pub in Spain for other Brits to get sloshed at. Is this wrong?
Which is why it's better to not have any customers. And not make any money, because dealing with taxes sucks balls, too. Best, really, is not to be alive, because otherwise you'll need to deal with illness, hunger, sadness and stuff.