Comment by mook

1 day ago

From the article comments, that only applies if your phone is pristine (I guess because opening the phone stresses the screen, so if the screen has any damage it'll exacerbate the problem). Also linked in the article, getting the cash may be unreasonably difficult even in cases when they have a credit card on file that bought the phone.

I just filled it out for store credit, and it didn't matter at all the condition of my phone (it's in horrible shape), I just put in the IMEI number and that was that. It could be different for cash, though.