Comment by rckt
18 hours ago
It’s not the Bolt issue. It’s the market-cares-too-much-about-profits-fuck-you issue.
I’ve never had troubles using Bolt. But I had similar to TS’ issues with other services, including Uber.
Business doesn’t care neither about drivers nor about riders. Everyone tries their best to survive. And most people just wouldn’t care to struggle through support bots. Proper support service is a unicorn nowadays.
> Proper support service is a unicorn nowadays.
Preach! Was impressed when I called Chewy (USA Amazon for pet stuff) and someone picked up right away and was super knowledgeable and friendly.