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Comment by vouaobrasil

2 days ago

Honestly, BBB means nothing to me. I see it and I shrug. Reviews, checking the business out yourself, and using a dozen other cues are more useful than BBB.

It’s funny I’ve had to opposite experience as a consumer. I’ve had companies who couldn’t give a single shit finally respond when I left a BBB review.

So I’ve always taken this as a sign of quality. Clearly though, that’s not always the case.