Comment by cwmma
11 hours ago
Depending on where you live your state may actually have one of these, in mine it's in the office of the state Attorney General.
11 hours ago
Depending on where you live your state may actually have one of these, in mine it's in the office of the state Attorney General.
In Colorado, this is how it's supposed to work.
But then you have companies like Parking Revenue Recovery Services (PRRS), who have already had to settle [1] with the AG once before, and yet the AG refuses to take action on additional complaints, for years.
PRRS sent me a sham parking fee two weeks after their settlement with the AG in 2022.
The AG's response to my complaint
> We have investigated your complaint and based on the information we have received to date, we are taking no further action at this time.
This was three years ago. And Coloradans, faced with an AG that won't do anything for them, have taken to PRRS's non-accredited BBB page to file thousands of complaints [2].
I don't think the BBB would have any effect in this situation either, because PRRS doesn't rely on reputation for its business. They simply rely on having conveniently placed parking lots throughout the city with people needing a place to park.
This was three years ago, and here we are in 2025 and Denver is still dealing with this situation [3] and as far as I know, the AG still hasn't done anything about it.
/vent
[1] https://coag.gov/press-releases/attorney-general-phil-weiser... [2] https://www.bbb.org/us/co/englewood/profile/parking-attendan... [3] https://www.9news.com/article/money/consumer/steve-on-your-s...
And don't get me started with Wyatt's Towing and the Public Utility Commission (which the CEO of Wyatt's was on the board of).
Letter to the Attorney General is the first step in many states. And often the last.
Because they normally sort it, or because there are no other customer protections?