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Comment by charcircuit

8 months ago

Companies still have to provide value for them to attract users. It's cynical to only look at the value the company gets and ignoring the value users and advertisers get.

I argue that this decade shows you do not have to provide value. You capture the market yester-decade and then you can hold the users hostage as you do any and everything to appeal to shareholders and advertisers.

This is indeed a short term strategy, but tech companies right now are thinking very short term.

  • How do you hold users hostage without providing them value?

    • Nostalgia, network effects, and boiling thr frog. Then you build on that with business incentives; you may not like Facebook, but you need to advertise there because that's where everyone is.

      Basically, you rely on goodwill from yester-year and slowly ad in intrusive stuff that users adjust to. Thars enshittification in its raw essence. Admittedly, this mostly works because the general user is not "active" and will not take the time to migrate unless something absolutely scandalous happens. For them, it's easier putting up with ads than trying to log into an ad free substitute.

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Take Reddit, which is one of the few sites mentioned here that I use. At least initially, the value provided is getting rid of the constant prompts to load the site in the Reddit app. Even though I use old.reddit.com, which doesn't have those prompts, there are times when it redirects me to the new website automatically. Does it offer value beyond getting rid of those messages? Perhaps, but I doubt that it is the type of value that I would be looking for.

  • How about the value of being able to talk to people who share the same hobby you do. Or the value of being able to see a community made wiki about some topic you are trying to learn about. Even being able to see cat pictures is valuable to people.

    • I tend to use Reddit on mobile as a read-only medium, but I don't see why one couldn't contribute to conversations/wikis with a mobile browser. One can certainly do so through their website with a desktop browser. If there is a barrier, it would be artificial.

      It's also worth noting that I have nothing against apps. I use them to read RSS feeds, download podcasts, etc.. Yet those are independent of any particular service and there is enough choice between apps that I can use one that respects my privacy. I am not being limited in any way. If anything, it is more empowering since the developers of a dedicated RSS feed reader is more likely to design an app that is directed towards the needs of its users. In contrast, the Reddit app is directed towards the needs of Reddit.