Comment by oliwarner

1. Remember an email you definitely have without looking for it directly. For me this has recently been the conveyancing contract for our last house purchase. About 4 years old.

2. Search for it.

I tried looking for the sender. The company. The address. The date range. The email wasn't available until I pages through my emails by date.

It's like it'd been cold archived, invisible from search. Oddly enough now I've manually excavated them, I can find them.

This has happened a few times for me. This is a Workspace account. I'm Domain admin and there aren't any weird settings. The account is big, ~15GB of email over 20 years?