Comment by thebruce87m

2 days ago

If only the system would cope with power outages I would agree. My viewports refuse to reconnect to the cameras and need multiple forgets/adoptions to come back to life. The (wired) cameras themselves take hours before they show up again, except for the (WiFi) doorbell. During this period I can see the all online via the managed ubiquiti switches.

I've been using unfi protect/capture (I self hosted capture for a long time) for years and have never had a forgotten adoption any they almost never go down. I do have everything on UPS now but I never saw the issue before that either.

That said I've only used the wired bullet cams so maybe other models are not so nice.

Really the only downside I've seen is about 5ish years ago, all the bullet cams I bought would die after about .75 -> 3 years. All died with the same issue and I had 100% failure rate with any bought during that time frame. Ubiquiti replaced the ones that died during the warranty period but most died just after that expired.

The ones bought before or after that have been great so the issue was solved but I have a nice stack of dead ones that would work great as fake cameras, especially as their IR leds still light up.

Surely the expected solution for that is a UPS on the POE switch?

  • A UPS is not a solution for all power outages, just ones short enough to last the UPS uptime. The brains of the system is supposed to be the Cloud Key anyway which has its own built in “UPS” and seems to shut down gracefully if you kill power.

    The cameras and viewports should not be writing data at all after an initial configuration if designed properly and killing power should present no problems to any system with a read-only filesystem. As someone who designs systems like these it absolutely baffles me.

  • Ummm..... So the solution to cameras taking several hours to take back to life is to.... just to make sure the will never go offline?

    The UPS remark is such an non sequitur. Sure, it's prudent to have one but this doesn't make the bug go away.

  • I agree, not sure why you are being downvoted.

    • It's not a solution, its kicking the can down the road. What happens with the UPS battery dies and the power comes back on? The cameras are still down for an unacceptable amount of time because of poor software.

      The cameras should reassociate almost immediately after regaining a connection. It shouldn't take hours for them to try and connect again. I won't fault the camera for going down when the power dies, I will fault it for not coming back immediately after the power comes back though!

Yea Ubiquiti is brutal after a power outage. I got a battery back up for my rack just to avoid post power outage down time.