Comment by JumpCrisscross

3 months ago

> People don’t buy Slack. Corporations do.

One, corporate cash is just as good as people cash. Two, people absolutely paid for WhatsApp before it was acquired. And three, I am a people and I personally pay for Microsoft 365 and on occasion have used Teams.

B2B sales by definition is where the buyer is not the user. The software doesn’t have to be anything the end user wants or have a good user experience. In corporate sells, it often just has to be in the right upper quadrant of Gartner’s Magic Square.

They definitely weren’t bought by corporations because they care about open standards or great UX.

  • > weren’t bought by corporations because they care about open standards or great UX

    OP said open products lose because they lack “UI/UX polish.”

> people absolutely paid for WhatsApp before it was acquired

Wasn't that a one-time payment of 1$?

No, I wouldn't pay for WhatsApp.

  • > Wasn't that a one-time payment of 1$?

    I think it was $1/year.

    > I wouldn't pay for WhatsApp

    Plenty wouldn’t have. There are ad and data-supported models for them.