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Comment by novok

3 days ago

Or if your dealing with forgetful / tech confused old people. Now your putting 75 year olds in jail when a sooner alerting system would've made them notice if they were not using it correctly.

I'm not a trained cashier, if I forget to scan something it's not the same as theft. Not sure how it would play out in a court situation but this is always my go-to when I get accused of fucking something up in the store; also why I decline the receipt check at the door (legal in my state).

Most professional cashiers are only trained in one merchant's POS. Suddenly, me a layman consumer is supposed to be a flawless operator of every variant of self-checkout POS that I encounter. It's a bit crazy to me that a court would side with a merchant unless some egregious evidence or pattern had could be demonstrated.

  • > also why I decline the receipt check at the door (legal in my state).

    Costco can't enforce the receipt check, but they can terminate your membership - but that's only because they're a membered organization in the first place.

  • It's thankfully still an option not to use self-checkouts. I sometimes do that if I have one item only, but basically always queue to an actual cashier.

    • That's not always the case.

      Lowes got rid of all cashiers and went to 0 armed bandits (self checkouts).

      Menard's has hidden policies which you don't find out until you're at the receiving end. Hut they have human cashiers.

    • I loved the early days when nobody touched the self-checkouts and it was like an additional choice.

      Not surprising that they’ve titrated the cashier lines to always be much longer.

      At least it’s not a government again giving you quick service if you sign away your rights with a lineup around the block for those that with to assert their rights.

      I’m also thankful that my local grocery store is subject to a massive development proposal, so they’re not bothering with capital improvements like self-checkout.

    • The option is becoming rare amongst most large retailers I frequent and only exists in my local Home Depots if I go stand through the contractor lines in the lumber section.

      I've gotten used to the expectation that I will be my own cashier at most places, but I'm not OK assuming any liability that comes with my lack of cashier skillset/training which is what they want.