Comment by moomoo11
3 days ago
At least at my Whole Foods there are two cashiers and 6 self checkouts. Tuesdays are usually busy.
Both have lines and the self is always faster. I’m that guy and I timed it myself when I was curious. Like I said. I don’t get it.
They run a business. I just need some stuff and I’m outta there. I don’t really care beyond that exchange.
I think that there's more than just a productivity angle, and that those 3 lines of friendly and casual social exchange with the checkout clerk on every visit are meaningful and valuable, even though on themself only in a small way. These small social exchange form part of the lubricant of a well-functioning society.