Comment by mikewarot

When I was just getting started in programming, the best education I got came from the operations manager at a fossil fuel generating station. Russ Reynolds had a quite pragmatic view of computers as tools. Once I had written the system they wanted, he brought someone in from the plant and carefully explained that he was testing the system I built, and not them. He said "anything that goes wrong is his fault" pointing at me. He also told me to just be quiet and watch.

User looks at system, doesn't know what to do... I say oh, just press F1 for help (it was back in the MS-DOS era), Russ says.. "how is he supposed to know that?"

I was then enlightened.

Every screen after that had "Press F1 for help" on it either on the top or bottom line of text