Comment by jmuguy
3 days ago
> The rewrite took 2 weeks. We removed 60% of features. Added a simple progress bar. Built Slack integration for questions. Created "done-for-you" workflows.
> Our support tickets dropped 70%.
If this isn't fake something is extremely wrong with this picture.
Reddit has become an outlet for creative writing. This might have been inspired by some real life events, or it might have been pure fiction. Either way the end result is dripping with the typical Reddit creative writing elements, with a dash of LinkedIn style business storytelling.
Lots of people also lie in the reddit comments.
They say they have a certain job, work for a certain company, or know how to do a certain task; and they get the terminology completely wrong, or make up stuff that is obvious to someone who actually knows, but sounds good to people who don't know.
Karma is a hell of a drug.
It sounds like it's a B2B SaaS product that's gone through multiple pivots with very weak guidance on product on every step.
Not that I'm disagreeing with you, but it's a very common way for things to go wrong.
There's just something about the specifics that seems really odd to me. "60% of features"... really? Sixty percent, specifically? Like I think this story is maybe based on some series of events at a SaaS and I agree with you in principle but it seems like the author ran it through a Linkedin thought leader LLM.
60% of the features in a product small enough to rewrite in 2 weeks is probably 3 features.
You can tell it's fake by the LinkedIn-y prose, which is always short sentences followed by a "mic drop moment."
Of course it's fake, it's Reddit. How does this dredge reach the front page?