Comment by throwway120385

I closed off my Prime because I kept having terrible experiences returning things and then having them claw back the refund on things they returned. For a few items I had to call 3 or 4 times over the course of 6 months because the claw-back kept getting re-applied to the card despite the CSR repeatedly telling me it was solved and not to worry about it. That plus the counterfeit items I've gotten over the years plus the general crap quality of everything was enough for me. In my experience you have to really stay on top of them, and you're probably not having that experience because you're not ordering things like clothing where you need to get a lot of items and then return almost all of them for not fitting or for not looking anything like the image online.