Comment by tverbeure
17 hours ago
I had my second Waymo ride in SF 2 weeks ago and I had to press the support button: it was behind a large bus that was backing up to parallel park. The bus was waiting for the Waymo to get out of the way while the Waymo was waiting for the bus to move forward.
It took only a few seconds for a human to answer the support request and she immediately ordered the Waymo to go to a different lane. Very happy with the responsiveness of support, but there's clearly still some situations that Waymo can't deal with.
Eventually the waymo would determine the bus wasn't moving and go around. I had the same situation happen with a garbage truck, but I didn't press the button. It can handle the scenario if you just wait.