Comment by rendleflag
15 hours ago
I’ve been a Fastmail user for years, having left Gmail. It works great and have nothing be but praise for them. I use my own domain with them so if I decide to leave it’s not an issue worrying about updating people with my new email.
Fastmail is kind of a weird service. If you stop paying they release your email for someone else to take over. Pretty unacceptable this day and age.
The trick is in never ever touching the username@paid-main-provider.tld to give out to anyone. It's just for logging in.
My mailbox.org username is literally three random short Engish dict words concatnated by underscores (e.g jet_sit_gill@mailbox.org) just to ensure I'd never share that email with anyone. I only use my domain's email addresses. This way there's ZERO lock, zero fear of them giving my email to someone else and staying with the domain provider for a day longer than I have to.
For email addresses on others' domains here
- icloud.com came with the devices (I honestly have not thought about what happens to these if I have zero Apple device at one point in future :D)
- tutanota(barely ever used; just to support them I paid until they removed the 12/year plan)
- protonmail, and sdf.org (ARPA)
All of these at least let me hold on to the email address even with little resources when I stop paying or have an unpaid a/c. So little risk of email goign to someone else. And I never use these for anything important anyway.
For temp emails - duck.com, HideMyEmail (stopped using this one for new accounts though).
This does not appear correct. I lost my original account in 2013 and the handle is extremely unique, and I just tried to reregister it, and it won't allow it. ("Sorry, [redacted]@fastmail.fm has already been taken.")
Are you sure you didn't confuse domains? My original handle is on fastmail.fm, but it will let me register that on fastmail.com.
I really wish all mail providers made it easy and seamless to bring your own domain (or register and manage one in the background for you, without you having to care for the details). Obviously giving a service-tied email domain to users is a great lock-in strategy. But it's worrying that so many people have a big part of their online identity tied to Google.
(You can even sign up for a Google Account without GMail, using a third-party domain. And this is distinct from Google Workspace, or whatever they're calling it today. You get a normal, regular, personal Google Account, just without GMail and using your own non-gmail.com address.)
Fastmail makes it super easy to bring your own domains. As many as you want even on their cheapest plan.
Yes, I use Google (that's rare; when I 'must' must) with a icloud.com temp hidemyemail address created Google a/c.
This would be easily solved for customers who care about it by allowing you to pay a one-off fee to reserve the name for ~100 years.
Or they could just absorb that.
Any idea why it works that way? Have they offered an explanation?
I'm a Fastmail customer but I've never noticed this because I use my own domain.
Definitely not acceptable, sounds like not good thinking. Consumer protections might exist in the US for this.
When you move to a new house the old address becomes available for mail eventually.
Email is used a single factor (either because of magic links or forgot password flows), so the impact is much larger than getting your snail mail sent to someone else.
Also, whoever takes your old residence is probably not malicious (they just want the house because they want a house), but whoever takes your email address is much more likely to be malicious (as the acquisition cost is low and it scales).
I don't think that's true. Some years ago I did a free trial with them (did not pay anything). More recently I decided to actually sign up (for a paid account) and the email address I used for the free trial years ago was not available. I eventually got that username only after contacting support and giving them the date on which I started that free trial, to prove it was me.
I use Fastmail with my own domain. I am not sure of the logic that says paying $60/year for email is fine, but $8/year for a domain is a bridge too far.
Do that, it's a non-issue, though I do agree with you that it shouldn't be a thing (or at least have like a multiple year embargo on the address).
Using domain for identification carries a similar risk though? If for whatever reason you stop renting the domain somebody else can rent your identification. You are not locked into an email provider but you are locked into a rented domain and the whole domain marketplace rules, by extension. At least with most email providers your email address is not supposed to be resold (likely with fastmail too judging by the responses).
Am I missing something?
> Do that, it's a non-issue
I think the issue is why use an email provider that has designed such a glaring security hole into their system? Does it not raise questions about their judgment in other matters that are less visible to the user?
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Domain names work the same way -- once you stop paying for it, someone else can buy and use it.
Do you have the same problem with domain names? If so, how would you propose to fix it?
That's incredibly dishonest reasoning. Are you seriously telling me that unless people have a solution for fixing DNS, commercial email should be free to hand out used email addresses? Seriously?
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It is easier to change MX records for your personal domain.
At one point in the late 90s the U.S. Post Office was going to host email. Sadly, it didn’t happen.
You don't have reserved/registered post bags (with a identifier at a certain post office) in your country? Or not available to individual users?
How's that different from any other provider?
At the very least it's weird when you consider their privacy focused marketing and the fact that it costs them like nothing to delete the data but mark that email taken.
Most prevent your username/email from being reused but restrict access or storage. From what I've seen, the delay often ranges from 30 days to years (but not guaranteed).
This way - many different providers either lock that username away and throw the key (even you can't get it again; some give you the key instead of throwing away but no space in their home until you pay again) and some just graciously offer a free plan with that address whith little or barely any resources (which is actually great and very generious of them). Which ones? Google around and you shall find.
Any provider with a free tier doesn’t have the issue so that covers a lot of them
That is 100% unacceptable.
not if you use your own domain they don't.
So does mailbox do from OP. Just after some time, depending on which package you had. Eg after your light package expired, the address is free for reregistration after 90 days.
I find it "meh" as well.
I was really happy with Fastmail as well. Before that I used ProtonMail, which was annoying because it forced me to install their bridge and use their encryption stuff.
After Fastmail I went to Migadu, and it's absolutely great. I have never seen support requests getting answers that quickly :-).
I don’t see masked email feature in Migadu, is there one? Useful for burner services
I use identities for this:
https://migadu.com/guides/identities/
I can send as the address, and emails arrive in my normal mailbox. I also use them for giving self-hosted services their own address/password to email me.
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Like you, I am a happy long-term user of Fastmail. In addition to the excellent mail and calendar service, their tech support is top-notch: fast and generally providing the correct answer in their first communication.
How dod you that? I am paying them thousands per year and support is neither good nor fast.
And my requests are usually well written as we deal with emails a lot and understand how it works (if you pardon my slight bragging)
I'm in the process of switching from Gmail to FastMail. They were the only ones who met one of my requirements: Receive all email for all my domains and deliver it to one inbox with labels.
I really like that they offer a Gmail migration, including an initial import and _ongoing Inbox sync_. It only syncs the Inbox though, not spam (which is sometimes legit, especially with Gmail) or mail that gets immediately archived by a rule.
I created an alternate domain so I could try them out and perform the switch after a significant evaluation period. Since they have advanced options for figuring out which address to reply to an email with and how, it works seamlessly with gmail and with the catch-all for domains.
I could go on and on. The only thing I miss from Gmail is custom notification sounds. I don't like my email notifications having the default OS sound. Oh and you can't migrate stars/icons for emails. I wish I could do that and convert them to labels, but not a big deal.
> can't migrate stars/icons for emails.
(1) Create s label for starred emails, eg "Star-struck". A Unicode star would do if you like it literal.
(2) In gmail, search for "is:starred", mark all on the page, then "mark all matching emails".
(3) Drop the "Star-struck" tag on them. Now you can migrate it as a normal tag.
I am a person who doesn't have any brand loyalty. If there's something else that's better or has the same features at the same cost, I will go for it. That being said, Fastmail has been great. Besides the unlimited domains and masked email features, I never had an issue with my emails ending up in someone else's spam folder. This is crucial to me not to lose a client or a job, or even government communications. Some might argue about security/privacy, but emails are never meant to be that medium for secure communications. Even with PGP you would still leak metadata, so if you are after security, don't use email. Other than that, I will be after reliability and ease of use features.
In particular, encrypted email provides privacy but not anonymity. You need some sort of onion routing system for that. Back in the day people would set up such routing systems for email.
It turns out that most people don't really need anonymity. That is why most systems these days don't bother the user with all the associated hassle. Briar and Session come to mind as contemporary examples of such things.
That’s the thing, you never left Gmail, since most recipients use it. You have to play by Google’s rules for deliverability across all mail providers. It cannot be “left.”
Is there a way to use Fastmail such that you run a receive email server but use Fastmail to send?
I don't mind running an email server for receive. I despise all the hoops you have to jump through for send deliverability.