Comment by protocolture

3 months ago

Am I the only one that found that to be a reasonable edge case?

The seat heating was apparently shortening the life of the leather seats. Its cheaper to include heated seats in all cars, than it is to maintain 2 different sets of production. The subscription basically offsets the cost of needing to replace the seats more frequently when the heating is enabled.

Likewise, if you manually enabled the seat heaters, then complained that the seats were falling apart quickly, having given you a legal out to get that feature enabled in warranty, would not have to replace your seats for free.

Not to mention, they apparently already ditched the subscription over backlash.

> The subscription basically offsets the cost of needing to replace the seats more frequently when the heating is enabled

I never heard of car-manufacturers periodically replacing seats within warranty because of the wear of the material, regardless of being "more frequently" or not. This sounds like a massive oversight in product-design.

Of all the cases I know, the customer had to bear the cost of such "wear and tear" cases.

  • That tracks. Dodge seats from the 90s and early 00s were absolutely terrible. I swear half of them came from the factory torn on the outside of the drivers seat just from the delivery driver getting in to drop the truck off at the dealership.

How about automated high/low beam switching or enabling the nominal power of your car instead of handicapping it by default?

If you agree that above are edge cases too, I have a Volkswagen to sell you [0].

[0]: https://www.youtube.com/watch?v=dQNeIcQXy74

  • >How about automated high/low beam switching

    I would want the ability to change that. I actually think I can mess with that on my car.

    >enabling the nominal power of your car instead of handicapping it by default?

    Big topic for me. My car has a DPF, and appears to have been geared such that despite containing an automatic DPF burn process, the engine never quite reaches the required temperature, so I need to perform manual burns.

    I have straight up asked the dealer for a method to enable the auto burn process, manually. And have asked if theres a retune available, to make the gearing just a little bit less efficient, giving me more power and more engine heat.

    The issue, pretty much verbatim from their head regional diesel mechanic is that any modifications of that nature would fuck the emissions standards they had to limbo under. So its categorically denied. They also issued me with stern official warnings that anything I do to make the car more reliable may also void my warranty. And the unofficial advice I have received is that the DPF is "f*cked mate" and to "get the petrol hybrid before the government forces it to wear a similar PPF"

    The car also very suspiciously moderates the engine output unrelated to gearing/tune. Just sometimes underperforms at random. I believe its computational again, like you say, handicapping it for emissions reasons.

    These things are largely optional for me, but I wont mess with them too much until I am out of warranty.

    • > I would want the ability to change that. I actually think I can mess with that on my car.

      Yes, generally you can disable on demand, but Volkswagen now sells the feature as a subscription. So you need to pay to enable. Maybe this is because it reduces the lifespan of the LEDs. Who knows.

      > handicapping it for emissions reasons.

      Volkswagen sells you another subscription for that now, at least for their electric vehicles. You can buy the option if you want your EV to perform as it's designed.

      Emissions is a completely different beast. However their 140HP and 170HP TFSI engines had no different parts rather than the mapping.

      Manipulating engines in a way which alters their carbon footprint is a sensitive topic, and while I was positive towards diesel systems, the particulate matter they emit, the fog they cause (see Paris photos, it's eye opening) and German engineering at its finest (i.e. Dieselgate scandal) soured me from diesel's automotive applications, big time, permanently.

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