Comment by some_random
1 year ago
Title is misleading, they're now opt-out rather than opt-in to your data being used for training. All you have to do is flip a single switch in the options to turn it off, I don't understand why everyone is treating this as being such a big deal.
Edit: I just logged in to opt out, they presented me with the switch directly. It was two clicks.
[Edit: turns out I've got it wrong, and 5-year retention only said to apply to the data they're allowed to train on. This changes things for me.]
Personally, I don't mind training, as long as I have a say on the matter - and they have a switch for this. Opt-out is not exactly cool, but I've got the popup in my face, almost a month before the changes, and that's respectful enough for me.
This said, I've just canceled my subscription because this new 5-year mandatory data retention is a deal breaker for me. I don't mind 30 or 60 days or even 90 days - I can understand the need to briefly persist the data. But for anything long-term (and 5 years is effectively permanent) I want to be respected with having a choice, and I'm provided none except for "don't use".
A shame, but fortunately they're not a monopoly.
Data retention appears to be predicated on opting in to allowing training. If you don't opt in, they retain it for the same 30 days they were already retaining it for. https://www.anthropic.com/news/updates-to-our-consumer-terms
Oh! Thank you!
That popup was confusing as hell then, because I've read and understood it as two separate points: I've got it that they're making training opt-out, and that they're changing data retention to 5 years, independent of each other. I got upset over this, and haven't really researched into the nuances - and turns out I've got it all wrong.
Appreciate your comment, it's really helpful!
I hope they change the language to make it clear 5 years only applies to the chats they're allowed to train models on.
(Weirdly, I can't find the word "years" anywhere on their Privacy Policy, and the only instance on the Consumer Terms of Service pages is about being of legal age over 18 years old.)
I think any switch from opt-out-by-default to opt-in-by-default sucks, especially when it has no clear immediate benefit to the person being opted in.
Disclaimer: not a Claude user (not even a prospective one)
> any switch from opt-out-by-default to opt-in-by-default sucks
It’s the reverse. This was opt-in and is now opt-out. Opt means choose so when “the default is opt-in” it means the option is “no” by default and you have the option to make it “yes”.
> they're now opt-out rather than opt-in to your data being used for training
This is what the comment I was replying to said. I took that to mean "you have to opt out (ie you're opted in by default)".
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i think skepticism is healthy, but they've handled this in a fairer way than any other online product i've used before.
they gave me a popup to agree to the ToS change, but I can ignore it for a month and still use the product. In the popup, they clearly explained the opt-out switch, which is available in the popup itself as well as in the settings.
I don't think it's good, but people both here and on reddit are acting like this is some Great Betrayal when it's just a single switch that they prominently present to you. If they're going to make this change, this is exactly how I'd want them to do it.
> If they're going to make this change
Feels like the complaint is precisely that people don’t want them to make this change.
> this is exactly how I'd want them to do it.
Sees naive to believe it will always be done like this, especially for new users.
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Odd that you are being down-voted for pointing out the easy opt-out option. I need this opt-in feature. I suppose the polarity of action could be a factor.
No thats BS, lots of people wont know the default got flipped
There's a huge popup the first time you log in now