Comment by stroebs

8 months ago

Classic Salesforce. The exact same thing happened with our org and Heroku. Zero empathy, just pony up or we trash your company.

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stroebs

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servercobra  8 months ago

Slack just did the same to us for our company Slack. We have to have the HIPAA compliant Enterprise version, price going up 40% next year. Looks like we'll migrate, especially because compliance has a bunch of annoying caveats.

  • Corrado  8 months ago

    We're in the same boat; HIPAA compliant Enterprise license. Slack came to us with a 2 day notice; pay more now or pay a lot more later. We asked if we could reduce the number of users and they said no, if you change anything then you have to take the new pricing for double the current price.

    The whole thing was super sleazy. We told them that we were moving to MS Teams (arrrgghhh!) and they said "Bye!".

    • servercobra  8 months ago

      Ohh woooow, they at least gave us like 9 months (until our next contract renewal).

      Right now the plan is to move to Google Chat (already a Google shop) and an internally build chat in our EHR for some of the patient-focused things.

jonplackett  8 months ago

Yeah they fucked Heroku hard. I used to love Heroku. Can’t imagine there’s many people still left using it now.

  • Mo3  8 months ago

    > Yeah they fucked Heroku hard

    Surprisingly not as much as I'd thought when they took it over. They just never adjusted pricing to remain competitive. The experience is still some of the best you can get for RoR apps. But nobody in their right mind deploying a new application today would look at their insane 10 year old dyno pricing and be like - yup - reasonable

    • jrochkind1  8 months ago

      in fact, if you actually look at the historical timeline, many of the things we think of as core to developer experience only were released after salesforce acquisition.

      I think even multiple buildpacks at once only came a couple years after acquisition.

      Possibly they were in the pipeline before acquisition, sure.

      But I'd agree, heroku is still a better DX than almost any competitors, although it's features and pricing have really stagnated. So better DX as long as you don't need any features it doens't have. But it hasn't really been 'ruined' in any way, it just started appearing frozen in amber some years ago.

      The new 'fir' platform is promissing, before that I didn't really know that any actual development was taking place in heroku, but it's a big move, modernizing things and setting the stage for more. Including slightly improved resource-to-pricing options. We'll see if it all works out...