I will never create a new slack workspace unless forced to. Unless this non-profit is costing them more than what they were paying, I doubt this move made any business sense. And if it cost them more than 5000$ a year to support these users, there's either more to the story or Slack as a company has been heavily overvalued.
Did they fuck up? I think they either want a reasonable revenue stream from users or they don’t want the overhead of maintaining those users.
From a Slack perspective, it seems reasonable.
Yes, they fucked up -- not by charging more, but by saying "pay us 10x your annual rate within 1 week or we destroy all your data", with no notice.
Knowing that they would consider treating ANY customer that way means no other customer should use their services.
> "pay us 10x your annual rate within 1 week or we destroy all your data", with no notice
no notice? it is clearly one week notice
How have so many commenters missed this point?
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I will never create a new slack workspace unless forced to. Unless this non-profit is costing them more than what they were paying, I doubt this move made any business sense. And if it cost them more than 5000$ a year to support these users, there's either more to the story or Slack as a company has been heavily overvalued.