Comment by pcthrowaway

8 months ago

If you make the reply in the thread it will go in the thread. Threads in Mattermost are single-tiered (you can't do sub-threads). So they're somewhat limited, and sure, people will occasionally respond to thread conversations out-of-thread. That's a user issue more than anything else. They're not perfect, but they are very useful.

10 comments

pcthrowaway

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boxed  8 months ago

Hmm, I don't remember it like that. Isn't that exactly how Discord and Slack does it?

  • squigz  8 months ago

    I've never used Mattermost, so I'm only going off my reading of what you said, but the difference is that, if you're not actually in a thread when you reply to a message on Discord, it doesn't get put into that thread, whereas on Mattermost, IIUC, you're saying that you can reply to a message outside of a thread and be able to click into a thread made of all those replies.

    My question (and pcthrowaway's) response is about what happens when you send a message inside a thread without replying to a message. I was wondering if it would be sent into the main channel, with no context, which would be confusing.

    • pcthrowaway  8 months ago

      It sounds like you're under the impression that threads can only be started by "replying to a message". That's true in the sense that threads are created when you hit the reply icon to a top-level message, and type a response in the section for the thread starting with that message.

      Afterwards, all responses sent in the thread are part of that thread. By default, on versions of Mattermost in the last year, these are visually separated from the channel, almost like a sub-channel that you can reply in. In the web app, the thread is off to the side of the main channel.

      Responses in the thread do not show up on the channel; the top-level messages which have replies in-thread say the number of messages in that thread, which you can click on to open the thread. Messages sent to the main channel go to the main channel, but in the thread view, you're not necessarily replying to any one specific message, just posting a message in the thread.

      I think there are other ways to view this though, so based on user settings it may also be possible to see threaded responses in the main channel (I haven't experimented with the alternate view settings though)

      Not sure if that answers your question, but you can always join the mattermost official server and try it out yourself if you're curious: https://community.mattermost.com/

      5 replies →

    • boxed  8 months ago

      From what I remember then it works exactly like if you pressed reply to the last message and sent it.