Comment by SeanDav

8 months ago

Our company is thinking of moving to Slack from Teams. In addition we use Salesforce. I have already reached out to senior decision-makers pointing out do we want to be paying for a company's services that resorts to this kind of behaviour, when very credible alternatives exist.

Teams ain't great but I've not really seen any huge argument as to how Slack is measurably better (anymore) and Microsoft wants to squeeze you, but not put you through the Juicero™.

  • Teams has been awful in terms of getting the notifications to you. Also small things like not being to able to reorder channels is bonkers.

    I was going to suggest moving to Slack for our nonprofit, having been unsatisfied with Mattermost a while back. It might be time to reconsider...

    • Could you share the specific limitations of Mattermost that were unsatisfactory? Are there any circumstances under which you'd still recommend them?

    • I hate microsoft, but I really hate slack.

      Now I understand all of those old bitter IT people that I didn't understand when I was young and starting out in tech.

      5 replies →

    • Honestly I have so many issues getting notifications on Slack. Messages go completely missed even when I have the user VIP'd, starred, notifications on, everything. I don't know what else I can do to make sure I get messages, to the point I ask people to reach out on Signal if I don't get back to them on Slack and it's at all urgent.

  • A lot of tools integrate with Slack and don't have native/built-in integrations for Teams.

    I like the Slack UX better but is very hard to describe why.

    Also every time I join a Teams call on an iMac, the camera freezes.

    • It's very easy to describe for me. Teams is horrible in writing text, editing text, reading text, notifications. I'd rather use IRC than teams for text communication.

      3 replies →

  • People will grumble switching from Slack to Teams but it won't actually mess up the business.

    Our business unit within a large public company was using it and we were spun off, Slack was going to be $1M/yr and the CFO/Execs definitely weren't going to pay that.

    We are fine on teams, but there was a lot of wailing and gnashing. We had tons of slack customizations, automation, integrations, etc..