Comment by samch

11 days ago

The same M365 Copilot app is installed for both “free users” and the premium licenses that have access to all of their Graph tenant data. From the sounds of it, you only have the basic Copilot Chat (web grounded) that comes with the E3/E5 license. If you have the full license for M365 Copilot, you’ll see a work/web toggle at the top of your chat screen.

I assume my company isn’t paying specifically for copilot and what you’re saying is exactly true.

I’m just not sure why that makes any bit of sense as a product growth strategy.

Instead of trialing an amazing experience they’re just showing their customers that copilot sucks. But if you buy a license it’s awesome, we promise!

Why not actually give me something useful and then cut me off from access when I hit a usage cap? Then uncapping my usage is the upsell. Literally copy what OpenAI does.