Comment by omcnoe

11 days ago

Github Copilot is a pain too. Somehow they are capable of building potentially world changing LLM's, but can't build a working subscription billing system? I'm completely locked out of my Copilot access, that I paid for, with no response from support. Whole experience has somewhat soured me on relying on Microsoft for any critical part of my workflow if the response when things go wrong is complete silence.

Put the LLM on answering (or at least triaging) your support tickets faster.

That's strange, my experience with GitHub and GH Copilot have been great, unlike with other Microsoft products that have their billing integrated in the Microsoft account or MS365, or Entra or whatever they call the "company accounts" today.

Plus for 10$ a month (~8.50 EUR last month) I get more-than-enough-for-me access to Gemini, Claude and OpenAI models from my code editor. I wouldn't pay double for Claude Code or Cursor, so I feel like it's a good enough deal.

> Somehow they are capable of building potentially world changing LLM's

Copilot doesn't run on Microsoft's own LLMs, they're all third party. ChatGPT in office copilot, in github you can choose various other ones too.

Microsoft is really just a reseller there.

Personally I think Claude Code (with Opus in particular) is far better. Unfortunately they are very aware of this and thus it is eyewateringly expensive.