Comment by wkat4242

I agree. Copilot 365 has been really underwhelming to me. It was also released way too early, half the features in excel didn't even work. That will have left a bad impression on the earliest of adopters. Which are usually the biggest advocates.

But also, 30$ per month is a lot. For around 300 users you're already talking 100k per year! It's also many times the price that companies pay for their existing M365 licenses including office apps, hosting etc. So it means a completely rebudgeting of their entire IT operations. That kind of money leads to highly critical evaluations that reach the very top. They don't do much volume discount because it's all compute heavy.

Another thing I've been seeing is that users who get Copilot often don't use it at all. From the users buying it, I've heard that in our org only 5-10% actively use it. Others might tap it once a month or use only one or two specific features like the teams meeting summaries. Only the most serious AI bros use it for everything.

I'm in that group myself too. I use it for asking questions about meetings (like "i was distracted for a bit, what did I miss") and for finding stuff in SharePoint which always ends up being a huge mess.

I don't use the email rewriting because Copilot can't match my style which makes it very obvious that I've used it which automatically leads people to devalue the message ("he didn't even bother to write it"). Something the end of this article also alludes to when it refers to an all hands email from Nadella being made with copilot.

Also the pushiness of Microsoft is exhausting. Since that ignite 2022 it's's constant Copilot this Copilot that. For me that has the opposite effect. I just end up rolling my eyes when they rebrand entire product groups and keep rolling their product names. It makes it feel like they have no idea what they are doing and just scrambling to keep up.

The dumbing down is also a problem. When 'researcher' was released first it would spend half an hour on my queries making really great and lengthy well-researched results. It was really powerful and comprehensive. Now all I get is a couple of minutes. It's already lost its value. I'm sure they do this to tune the compute costs but it makes the value prop even worse.

I don't know where this is going but our company is not buying much of it for now. And tbh I can see why.