Comment by b_e_n_t_o_n

3 months ago

How can the government regulate companies into providing good customer service when they can't even provide good customer service to their citizens?

7 comments

b_e_n_t_o_n

Reply
jeltz  3 months ago

For the most part customer service is excellent from Swedish government agencies. There are exceptions with either poorly run or intentionally refunded agencies where it is not the case but usually the quality of customer service is excellent.

queenkjuul  3 months ago

How can the government regulate car manufacturers when it produces no cars itself?

How are the two at all related

bunderbunder  3 months ago

They don't.

What you do is have a real capitalist system with decent antitrust protections and real market competition instead a crony capitalist system where oligopolies can easily push regulators and legislators around.

And then, once you have enabled consumers to vote with their money, they will.

  • lyu07282  3 months ago

    Perhaps some day we could try something other than fixing the problems of capitalism with more capitalism?

    • bunderbunder  3 months ago

      You've got the sheep and the wolf in sheep's clothing mixed up.

      This kind of oligopolism, rent-seeking behavior, and general corruption are some of the problems capitalism was invented to fix. And the further societies stray away from actively defending a strong market economy, the more those problems start to come back.