Comment by jimbob45
3 months ago
That just ends with everyone back in the same boat. Serious enterprises will still need OS support and no one is anywhere near prepared to challenge Microsoft for OS support contracts whether they be Linux, Windows, or otherwise.
> no one is anywhere near prepared to challenge Microsoft for OS support contracts
I don't think governments and large corporations are getting OS support from Microsoft. Certainly none of those I have worked for did so. The support people have to use MS tools, at least to some extent, but they're not MS employees and they have no inside connections with MS.
It's true that what "OS Support", or more generally "Supporting workstations for employees", would amount to would be different for a large organization that uses Linux, compared to what it is for a large organization that uses Windows. But "different" does not mean "worse". I would expect the quality of such support to be better once it sinks in that the organization means what it says about using open source solutions. And there are plenty of open source software projects that would love a huge influx of customers willing to pay for features (LibreOffice comes to mind, for example).
> I don't think governments and large corporations are getting OS support from Microsoft. Certainly none of those I have worked for did so
I’ve received excellent powershell-based support for their cloud services. I can’t imagine what I’d ask of them for OS support. If we can’t solve the issue in a timely fashion, we just reimage the device.
[dead]