Comment by mdavid626

3 months ago

Call support. They’ll recover the license for you.

Can't. As I said, they don't have any on-phone support anymore. I tried for a couple days but it's not possible to reach a human anymore. No keywords like 'representative' work now. The try to offer automated support or redirect you to webpages, but that's it.

The days of reaching a human at MS are gone.