Comment by vidarh

It's probably true. The biggest challenge with doing the right thing in this space is that the sales job is hard, time consuming and so expensive that it's a lot easier to make it profitable if you make projects balloon like that. The sales effort is much the same.

I've been offering to help people cut costs for a while, and it's a shockingly hard sell even with offers of guarantees, so we're deemphasizing it to focus more on selling more complex DevOps assistance and AI advice instead... Got to eat (well, I do much better than that, but anyway), but I refuse to over engineer things just to make more money.